Case Management Services

The purpose of the Case Management Service is to improve the quality of life for individuals with mental illness. To attain this goal we employ the principles of Psychosocial Rehabilitation with a client centered focus. Emphasis is placed on maximizing strengths and enhancing self esteem.

Case Management Service Features

  • Services provided by this team are suitable for individuals requiring moderate levels of support (2 hrs max per week)
  • Case management model ie. each client is assigned a primary worker to co-ordinate and link services and provide ongoing support
  • Staff client ratio 1:20
  • Regular appointments will be scheduled with primary workers according to client needs
  • 24 hour access to crisis support services - 7 days per week
  • Supports may be provided in the client's home, in the community, or in the office

What We Offer

  • Individualized Assessment and Goal Planning
  • Assisting clients to develop coping skills
  • Case management which could include planning, advocacy, linking and co-ordination of appropriate services
  • Crisis Response and Intervention

How to Apply for Services

For further information or to access the Case Management Service, please contact the Intake/Crisis Team at (613) 544-1356.

There is no fee.



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